Size and Care Information

If you have any questions about our website, please feel free to email us. A customer service representative will be glad to assist you. You can also use the chat button in the lower left-hand corner of our website. If a representative is unavailable, your message will be automatically sent to our inbox, and we will respond within 24 to 48 hours. Thank you for choosing Bennett Avenue Boutique as your preferred boutique.

Do you offer a true-to-size fit?

Yes! We offer true-to-size wear, so you can feel comfortable and sure-footed all day long, which means you can get on with your day without worry, knowing you made the best decision in your purchase. Offering sizes Small - 2XL

 If you need help choosing between sizes, we encourage you to size up for a more comfortable fit.

How do I care for my purchase?

Due to the delicate nature of some garments, please handle them with care to avoid jewelry and rough surfaces that may cause snags, tears, and pulls. When laundering, please follow the manufacturer’s care instructions on the garment tag or our additional launder care instructions below. By following these recommendations, you will extend the life of your garment so you can enjoy it for many days. 

Additional Launder Care Recommendations for Clothing and Graphic Tees:

We recommend carefully handling all clothing and tee shirts, laundering them on a cold cycle, and hanging them to dry. Due to the delicate nature of some printed graphics, laundering this method will ensure your item will have more extended wear and vibrance.

Additional Product Information Help for the Care of your Product:

About our Products

Graphic tees:

All Bennett Avenue Boutique graphic tees are made with the best t-shirt brands and graphic image quality, including the following types of print: screen printing, screen heat pressing, sublimation, and direct-to-film transfers. It is recommended for your initial washing and all washing in the future. For your graphic tee, place your garment in the washing machine on a cold cycle by itself and in a delicate washing cycle. To keep your design beautiful, we recommend washing your tee inside out. This will ensure that all colors within your tee will not affect other clothing items in your wash, and the graphics on your tee will be protected from other clothing that can rub against it. Please do not put your graphic tee in the dryer; hanging it to dry is the best way to keep the longevity of your graphic tee on track and the color of the tee bright and vibrant. Do not iron your graphic tee, as this could affect your graphic image. Hang it on a hanger to dry, or lie it flat so wrinkles do not occur. After completely drying, you can place your tee in the dryer on low or no heat. We hope that you enjoy your graphic tee for years to come. 

Jewelry:

All jewelry and accessories are considered boutique fashion items. We offer fashion jewelry unless specified otherwise. Please note that the shapes and stones of jewelry items may vary depending on what is delivered to you. We provide all available information from the manufacturers on the tags, such as whether items are nickel-free or hypoallergenic, so you can make informed choices for your skin health. To help keep your jewelry safe and protected when not in use, we include an anti-tarnishing square for you to store in your jewelry box or preferred storage area. Please be aware that accessories, including stripes, patterns, and colors, may differ from what is displayed on our website or social media pages. Colors may also vary across different devices and screens. Our accessories are considered boutique fashion, and we offer fashion accessories unless indicated otherwise, which may include faux fur, faux leather prints, etc. We recommend using gentle care when washing, wearing, or storing your jewelry and accessories, as some items may be more fragile due to their designs. We hope you enjoy your jewelry and accessories for many years to come!

Accessories:

All of the scarves, caps, hats, gloves, socks, and similar items at Bennett Avenue Boutique are made from high-quality materials and sourced from the best brands. We recommend following the care instructions provided on the product tags. For the first wash of your scarf, gloves, socks, or similar items, it’s best to wash them alone in the washing machine. This prevents any color bleeding or fabric fuzz from transferring to other clothing. After washing these items a few times, it should be safe to include them with a full load of laundry. When washing, please use the cold or warm cycle, as hot water may affect the color and longevity of the items. You can dry them on a low to regular heat setting. Additionally, take care when wearing and storing your scarves, gloves, socks, and similar items, as some fabrics, knits, and stitching are delicate and may snag or pull easily. Proper care will ensure you can enjoy your items for years to come.

Home and Gift:

At Bennett Avenue Boutique, we carefully select the best in books, home decor, candles, and cherished gifts for our store. All our products carry a positive, Christian message, aiming to enrich your relationship with God. We provide fun and uplifting stickers, cozy home decor, and candles that smell amazing—all made with top-quality ingredients. Our home goods and products are designed to strengthen your mind, body, and soul, enriching your life from the inside out.

Consumables:

Bennett Avenue Boutique carefully selects only the finest products and ingredients for our store. We proudly support small business wholesalers to help them reach our customers, allowing you to experience the unique flavors, aromas, and sensations their products offer. Our focus is on natural or healthy items that provide great health benefits. For additional information to help you make the best purchase, please refer to the manufacturer’s labels on each selected product. 

Shipping and delivery time?

Bennett Avenue Boutique does not have a physical store location. We do all our shipping to and from our P.O. Box that is located at:

c/o Minuteman Press Northwest, 10011 West Gulf Bank Rd. Suite B, P.O. Box #1, Houston, Texas 77040

We ship standard and priority mail from the USPS to the United States of America.  

Our mission is to ensure you receive your package in a timely fashion without hassle; your package is our priority. Your shipping zone from Houston, Texas, will determine the number of days for your package to arrive.   Typically, the USPS can deliver within 2-3 business days, depending on weather and holiday peak seasons, which might delay your order. Please use the tracking number provided in your confirmation email to track the arrival of your package. All claims of lost or missing packages must be handled with the USPS. We are not responsible for any packages after they have left our store.

All orders made before 3:00 CST will be packaged and ready to ship the next business day. All orders placed on Sundays will be packaged and shipped on Monday. Holiday shipping times and days during the business week will vary.

What are your returns, exchanges, and damages during transit policy?

Like you, we hate the hassle of returning something that didn’t work out, so we have made our return process easy with FREE return shipping, making it risk-free and hassle-free. 

ONLINE PURCHASES:

If you have tried it on or the item(s) did not meet or exceed your satisfaction within 7 days of your items arriving at your destination, we will issue you a full refund.  

However, we ask that all original tags be attached to the item(s) and that they be unworn or washed. Please keep these items away from pets, cigarette smoke, and perfumes to ensure their eligibility for a full refund. We can only accept your return if the above conditions are met.

Credit to your account will vary depending on your card service or bank. Typically, your account will reflect your credit in 5-7 business days.

For hygiene reasons, jewelry, leggings, undergarments, and fragrances are non-returnable. If you include these items with your return, we will not ship them back to you or issue credit to your account. All sales are final on sale and clearance merchandise. 

Unfortunately, damaged items happen! We are deeply sorry that you must deal with the damaged item(s) that occurred in transit. Please email us immediately within 7 days of receiving your merchandise. We will help make it right.

Currently, we are not accepting exchanges.

Return Process:

Dang it, we hate it when it is not meant to be, but we have NO FEAR; we are here to fix it for you. Let’s get started right now:

Please email us and provide us with the following information:

• Your name
• Order number
• Items that did not work out.

Once we have your information, we will email you your return shipping label. Please print your label, adhere it to a new or original package we shipped to you, tape your package so it is secure, and send it back to us immediately. Also, include your original or a copy of your invoice.

It’s that simple!